Privacy & Security Policy

Privacy Notice

Thank you for visiting the USAID Southern Africa Trade Hub (SATH) website. Your privacy and security are very important to us.

The USAID Southern Africa Trade Hub (SATH) does not collect personal information when you visit our website unless you choose to provide that information.

However, when you visit www.satradehub.org, we may store some or all of the following:

  • the IP address from which you accessed our site
  • the date and time
  • the URL of the website from which you linked to our site
  • the name of the file or words you searched for
  • the pages you visited on our site
  • the items clicked on a page
  • the browser and operating system used

We do not collect or track any personal information through these processes. We use this information, in the aggregate, to make our website more useful to visitors - to learn about the number of visitors to our site and the types of technology used, to detect operational problems, and to improve the website's overall security.

Personal information provided to SATH

You do not have to provide any personal information to view this website.

You may choose to provide your contact information to the USAID Southern Africa Trade Hub (SATH) in order to receive information such as our e-newsletter(s) or to participate in an on-line collaboration forum or post a comment. We also plan to add sections to this website which will be restricted to registered users, and for which you will need to provide certain personal information and will be provided with a password.

The USAID Southern Africa Trade Hub (SATH) will only use your personal information for the purpose for which it was provided, such as to respond to your message or to provide subscriptions you have chosen. In certain instances, your comment or suggestion may be forwarded to third parties if they are in the best position to respond to your message.

Some of our newsletters are sent using third-party email distribution systems. In these cases, the email privacy policy will be available to you at the time you sign up for the newsletter. A link will be provided at the bottom of each newsletter with instructions on how to unsubscribe or modify your subscription details.

In certain instances, such as blog comments or discussion groups, the information you provide may be visible to the public. Please do not share any personal information that you do not want made available to the public. The USAID Southern Africa Trade Hub (SATH) is not responsible for how other participants may use your information.

We never sell personal information, or pass it to third parties for marketing purposes without your permission.

Accessing and updating your personal information

Registered users will be able to log in to www.satradehub.org and change or delete their own personal information at any time. You can also update details of any account you have with us (email subscription, etc.) by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Security

The password you provide when registering with the website is encrypted to ensure protection against unauthorised access to your personal information.

We invest in high-quality security and do our utmost to protect user privacy. No data transmission over the Internet can be entirely secure, and therefore we cannot guarantee the security of your personal information and/or use of the website. Any information that you send is at your own risk and may be read by others. However once we have received your personal information we use strict procedures to protect the security of your personal information.

Security Notice

For site security purposes and to ensure that this service remains available to all users, the platform on which this site is based uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

If monitoring reveals evidence of possible criminal activity, such evidence may be provided to law enforcement personnel.

Cookies

A cookie is a small piece of information sent by a web server to the web browser, which enable the web server to collect information from the browser. Usage of a cookie is in no way linked to any personally identifiable information.

This website runs on Joomla! CMS software. Joomla! may set a cookie when you visit any of our pages. Joomla! uses cookies to track your activity on the site and for certain features (e.g. breadcrumb navigation) which may or may not be available for use on this site.

We also use cookies to remember you when you visit this website to keep track of your browsing patterns for the purpose of gathering data for Google Analytics and our internal analytics software (Urchin 5). Find out more about the use of cookies on www.cookiecentral.com.

Most browsers allow you to turn off cookies. If you want to know how to do this please look at the "help" menu on your browser. However, switching off cookies may restrict your use of the website and/or delay or affect the way in which the website operates.

Third party cookies

Some third parties, whose content appears on www.satradehub.org, such as videos hosted at YouTube or Vimeo, etc. may set cookies when you view their videos on www.satradehub.org. They use these cookies to track the number of times a video has been viewed for their own statistical purposes. Social networking sites to which we link (Facebook, Twitter and LinkedIn) may also set cookies for their own tracking purposes. We use Google Analytics, to monitor usage of our site, and Google Analytics uses tier 2 cookie sets when the page is loaded to improve web metrics capabilities. A few of these 3rd parties set LSOs (also known as SuperCookies) which are undeleteable. You can use a 3rd party extension to Firefox (Better Privacy) to manage these cookies if you prefer.

General Disclaimer & Copyright Notice

Information presented on this Web site is considered public information and may be distributed or copied freely unless identified as being subject to copyright protection. In return, we request only that the USAID Southern Africa Trade Hub (SATH) be cited as the source of any information, photos, and images copied from this site and that any photo credits or bylines be similarly credited to the photographer or author.

We strongly recommend that USAID Southern Africa Trade Hub (SATH) data be acquired directly from this website and not through other sources that may change the information in some way or exclude material crucial to the understanding of that information. While we make every effort to provide accurate and complete information, some information may change between site updates.

Disclaimer of Liability

Every effort is made to provide accurate and complete information. However, with the thousands of documents available, often uploaded within short deadlines, we cannot guarantee that there will be no errors. We make no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this Web site and expressly disclaim liability for errors and omissions in the contents of this Web site.

With respect to the content of this site, neither USAID Southern Africa Trade Hub (SATH), nor USAID, their employees and contractors make any warranty, expressed or implied or statutorily, including but not limited to the warranties of non-infringement of third party rights, title, and the warranties of merchantability and fitness for a particular purpose with respect to content available from this website or other internet resources linked to or from it.

Additionally, the USAID Southern Africa Trade Hub (SATH) does not assume any legal liability for the accuracy, completeness, or usefulness of any information, product, or process disclosed herein, nor freedom from computer virus; and do not represent that use of such information, product, or process would not infringe on privately owned rights.

Disclaimer of Endorsement

The information posted on www.satradehub.org includes links to information created and maintained by other public and/or private organizations. This site provides these links solely for our users' information and convenience. When users select a link to an outside website, they are leaving www.satradehub.org and are subject to the privacy and security policies of the owners/sponsors of the outside website. The managers of this site:

  • Do not control or guarantee the accuracy, relevance, timeliness, or completeness of information contained on a linked website;
  • Do not endorse the organizations sponsoring linked websites, and we do not endorse the views they express or the products/services they offer;
  • Cannot authorize the use of copyrighted materials contained in linked websites. Users must request such authorization from the sponsor of the linked website;
  • Are not responsible for transmissions users receive from linked websites;

We strongly recommend that you review the policies of any outside websites you visit from this site, since you will be subject to the privacy and security policies of those other sites, once you leave www.satradehub.org.

Social Media

USAID Southern Africa Trade Hub (SATH) maintains a blog and profiles on several third-party social media sites. We are present on these sites in order to tell the story of SATH to our varied audiences.

While we encourage commenting and conversation on our social media profiles, please remember that they are a public forum and any information provided will be visible to the public. Please do not include personal details such as your telephone number, email address, or any other personal information that you do not want available to the general public.

While some Personally Identifying Information (PII) may become available to the USAID Southern Africa Trade Hub (SATH) through your use of social media (i.e. we can see your name and picture if you post a comment), we will not be collecting, sharing, or storing that information.

Our presence on social media sites is not intended to endorse, recommend, or favor any third-party company or service provider.

Embedded Third-Party Content

USAID Southern Africa Trade Hub (SATH) makes use of third-party embeddable content and applications (widgets). When content is embedded from a third-party provider, we will clearly label the source of the content. Embedded videos may set a cookie when they are played. For more information please see our cookie policy.

Site Management

The USAID Southern Africa Trade Hub (SATH) manages the overall content, design, and organization of this website and coordinates the release of SATH information on the Internet. If you have any comments or concerns in this regard, please e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Accessibility

The USAID Southern Africa Trade Hub (SATH) is committed to providing access to all individuals seeking information on www.satradehub.org. To provide this information, this site has been built to comply with Section 508 of the Rehabilitation Act (as amended). Section 508 requires that all individuals with disabilities (whether federal employees or members of the general public) have access to and use of information and data, comparable to that provided to individuals without disabilities, unless an undue burden would be imposed on us. If you use assistive technology (such as a screen reader, Braille reader, etc.) and have trouble accessing information on this site, please contact us with the nature of the problem, the URL (web address) of the information you tried to access, and your contact information. We will contact you as soon as possible, and do what we can to provide you with the information you need.

Accessing Documents in Different File Formats

Some documents on www.satradehub.org are in Portable Document Format (PDF), so you can view publications in their original format regardless of the type of computer, browser, or operating system you use to access the Internet. In order to view, navigate through, and print PDF documents, you must first download the free Acrobat Reader software. For best results, you should install version 3.0 or later. Visit the Adobe Reader Help and Support page for troubleshooting tips. If you use a screenreader, you may want to visit Adobe's Reader accessibility page, which has a user's guide for accessing PDF documents with assistive technology.

If you believe that we have not adhered to this Policy, please notify us by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will try to solve the problem promptly.

As we plan to keep our privacy statement current, this information is subject to change. When appropriate, a revised privacy statement will be posted on our website which will incorporate any changes. We recommend you return periodically to review the latest policy.

This policy was last updated on June 17, 2011